Get ready now to manage customer service spikes later
When companies experience spikes in customer demand—whether seasonal or driven by a new promotion—customer service can suffer. But this is exactly when you need high quality the most. Using a flexible customer service model to deliver excellent, timely service is a key differentiator.
In this "I need it now" environment, a superb customer experience requires more than just answering the call. Join Liveops for a customer service webinar to learn key strategies used to meet even the toughest customer service demands, year-round.
Speaker: Stephanie Stouck, Director of Solutions Marketing, Liveops